FAQ

Frequently asked questions

Shipping cost?

Costs and any threshold are confirmed at checkout.

Where are products made?

External partners in Europe or North America are used; NiZED operates no factory.

Delivery time?

Many items are made to order. The current estimate appears at checkout or in the shipping confirmation.

Which size?

There is no universal rule. Use product-specific measurements; if missing, ask support before buying.

Returns?

Yes, under the statutory right and published withdrawal policy.

Are model images photos?

Digital or AI imagery is labelled as a visualisation and does not verify fit or material.

Points and rewards?

You earn 1 point per €1 spent. 70 points can be redeemed for a €5 reward. The current full tiers appear on the loyalty page and in your account.